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Service Technicians are integral customer facing employees who are tasked with ensuring the continual operation and service of CMC Marine Systems worldwide. Service Technicians are involved in installation, troubleshooting, and repair of CMC Marine systems and retrofit third party equipment associated with marine stabilizer systems. Service Technicians must maintain and enhance the reputation and image of the Company through their dealings with shipyards and customers.
Service Technician begins with learning the various features of the CMC Marine Systems, while gaining knowledge and experience on their maintenance and repair.
Core duties include but are not limited to the following:
• Start CMC Marine equipment up after shipyard technician installation
• Assist, when needed, shipyards and vessel technicians with CMC Marine equipment installation.
• Troubleshoot, identify, analyzes, and repair CMC Marine equipment and third party retrofit conversion equipment.
• Utilize hand tools and power tools safely and properly.
• Generate Equipment Failure Reports as needed and when required.
• Upon inspection and completion of service work, promptly generate Site Visit Reports in accordance with department requirements.
Titolo di studi Diploma di tecnico superiore (ITS)
Esperienza • 3-5 years of experience servicing stabilizers on marine vessels is required • 3-5 years of experience with electronic, mechanical, and hydraulic systems on marine vessels is required. • Experience with Microsoft Office (Outlook, Word, and Excel) is required. • Intuitive ability to use smartphones and various smartphone applications to perform various company tasks, and stay in communication with management. This position requires extensive domestic and international travel, occasionally for extended periods of time. While all efforts will be made to schedule the travel and the time spent away from the office, this position necessitates the flexibility to work unsociable hours, extended hours, and to travel with minimal to no notice. When not working at a customer’s site the normal work location will be the main office
Conoscenze tecniche • Highly organized with good time management skills. • Detail oriented with the ability to accurately multi-task in order to meet deadlines. • Proactive, and collaborative attitude with the ability to work well with all levels of Company employees, shipyard customers, vessel customers, vendors, and suppliers. • Ability to respond to common inquiries or complaints from shipyard and vessel customers. • Ability to apply electrical, mechanical and hydraulics concepts, define problems, collect data, establish facts, and draw valid conclusions. • Ability to read, analyze, and interpret a variety of common and uncommon technical documents, drawings, and instructions in diagram form and deal with several abstract and fixed variables (i.e. hydraulic and electric schematics, AutoCAD drawings, etc.).
Conoscenze tecniche English B2 or up
Requisiti preferenziali A valid passport and driver’s license are a requirement of this position.
Informazioni sull' Azienda Progettazione, produzione, commercializzazione di impianti per le imbarcazioni.
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